Donor recognition and the donor wall
How the public donor wall works, what donors control about their listing, and how anonymous giving is handled.
On this page
When a supporter gives through a fundraising page, they can leave a public message alongside their donation, and every completed donation to that page can appear on a donor wall. This article explains what shows there and what donors control. For page setup, see Creating a fundraising page.
What appears on the donor wall
The donor wall lists everyone who has given to a fundraising page, newest first. For each donation it can show a name, the amount, and a short message, depending on what the donor chose at checkout:
- Name. The donor's name (or a display name they typed in), unless they gave anonymously.
- Amount. Shown only if the donor opted to display it.
- Message. Shown if the donor left one.
A donor message appears on the wall as soon as the donation completes -- there is currently no staff approval step before a message goes public. If you need to remove a specific message or listing, contact support.
Turning the donor wall on or off
From the fundraiser's edit form, toggle Show donor wall to control whether the wall renders on that page at all. With it off, the page still processes donations normally; it just doesn't display the public list.
Anonymous donors
The edit form also has an Allow anonymous giving toggle. When it's on, donors see an anonymous option at checkout; choosing it shows "Anonymous" on the donor wall instead of their name (their message, if any, can still appear). Your organization's internal records always retain the full donor identity regardless of this choice -- the CRM record, transaction history, and any compliance fields are unaffected by a donor's anonymity preference.
Why this matters
A donor wall signals that your organization is active and that others are contributing, which can encourage additional gifts. Because messages publish immediately, make sure your fundraising page's own framing sets the tone you want -- there isn't a review step to catch something before it's public. Respecting a donor's anonymity choice, while keeping your own internal records complete, lets you balance public recognition with the reporting and donor relationship needs the rest of your team relies on.