Community

CommunityUpdated October 5, 2026

How topic-based discussion forums work for members of your organization.


On this page

Community gives you a place to talk with other members between events and campaigns. Instead of one-to-one conversations, Community is for open, topic-based discussion that every member of the community can read and join.

Browsing communities

Open Communities in your member navigation to see the communities your organization runs. The entry appears once your organization has a community for you. Each one focuses on a topic, team, or interest, and every community your organization runs is readable by every member of it -- you do not need to join a community to read it.

Some communities are unlisted. Those do not appear in your Communities list until you follow one, and until then you reach them through a link someone shares with you. Following a community is how you keep track of the ones you care about -- it does not change what you can read or post, since every community your organization runs is open to every member of it.

Posting and replying

Open a community and choose New post to start a discussion, or use the reply box at the bottom of a post to join one. You do not need to follow a community first -- every member of your organization can post in any of its communities.

The composer has a formatting toolbar: bold, italics, inline code, links, quotes, and bulleted or numbered lists, and your formatting appears as you type. Turn on Ask as a question if you want replies to be upvoted, so the most helpful answers stand out. When you reply to a post, the original author receives a notification so the conversation stays active. You can like any post or reply.

Posts and replies are text for now. An image added to a post by link does not load; the mobile app shows the image's description in its place.

A community may occasionally be closed by the organization that runs it; when that happens it disappears from your Communities list along with its posts.

Mentions and visibility

Type @ followed by a name to mention another member in a post or reply. That person receives a notification pointing directly to your message. Keep in mind that everything you write in a community is visible to every member of your organization, so it is the right place for conversations meant to be shared broadly rather than kept private. Communities are not visible outside your organization.

Finding what matters

Each community has three tabs. Posts shows its 20 most recent posts, with pinned posts at the top; open a post to read the whole discussion, with replies in the order they were written. Members shows who follows the community. About carries its description and says whether it is listed for every member or reachable only by link.

Follow the communities you care about from the Follow button on each one. Following keeps an unlisted community in your Communities list, and it is how the Members tab knows to include you.

Saving posts

Choose Save on any post to keep it for later. To find your saved posts, open Communities and choose Saved posts at the top of the page. In the mobile app, Saved posts is a row at the top of the Communities list.

Saved posts are listed newest save first, and only you can see them. The list covers the communities of the organization you are in. A saved post drops off the list if it is removed, if its community is closed, or if you leave the organization. To take a post off the list yourself, open it and choose Saved again.

When community features are suspended

An organization's community features can occasionally be suspended. While that lasts, every member sees a notice at the top of the Communities list and on each community.

You can still read and save posts, like posts and replies, and stop following a community. New posts, replies and new follows are paused until the suspension is lifted, so New post and Follow are unavailable while it lasts. Your organization's administrators can tell you more.

Notifications

You get a notification when someone replies to your post or mentions you. In the mobile app you can turn community push notifications off, or back on, under Profile, then Notification settings, then Communities.

Reporting content

If a post or reply breaks your organization's community guidelines, report it. On the web, choose Report on the post or reply. In the mobile app, open the menu on the post or reply (the three dots beside the author's name), choose Report post or Report reply, and pick a reason. Reports are reviewed by the OrganizeOS team. You do not need to confront the person directly.

Blocking someone

In the mobile app you can block a member from the menu on any of their posts or replies. The app then hides what they write in communities: their posts leave the list, a post of theirs that you open shows only a short note, and their replies collapse to a single line. To unblock them, open the menu on one of those hidden items and choose Unblock. Blocking does not yet hide their posts when you read communities on the web.

Locked and removed posts

A post can be locked when its discussion has run its course: you can still read it, but new replies are turned off. Content that breaks the rules can be removed, and removed content disappears from the discussion.

Why this matters

Community gives you a persistent, searchable space to stay informed and contribute beyond the moments when you show up in person. When you post a question, ask for input, or share an update, you are building shared knowledge that benefits everyone in your organization. Engaging in community discussion also signals to organizers that you are active and interested, which can open doors to deeper involvement. The more people participate, the more useful the community becomes as a resource for everyone.