Canvassing as a volunteer

If your organization runs door-to-door canvassing, you can work your assigned walk lists and log results directly from the volunteer portal — even without a signal.

Finding your walk lists

Open Canvassing in the sidebar. You'll see every walk list assigned to you, each showing its progress (doors completed out of total) and status. If you have an active canvassing session already in progress, a banner at the top shows how long you've been out, how many doors you've knocked, and how many contacts you've made, with Continue and End Session actions.

Before you head out, use the download button next to a walk list to save it for offline use — useful anywhere cell signal is unreliable.

Starting a session

Choose Start on a walk list to begin. This opens the address for your first stop, along with any resident information your organization has on file (name, phone, tags) and how many times the address has been attempted before.

Recording a result at the door

For each address, choose what happened:

• Contact Made — opens your organization's canvassing script (if any) with questions to record, including required ones that must be answered before you can save.
• Not Home, Refused, Come Back, Moved, Wrong Address, Language Barrier, or Inaccessible — the other outcomes, with a notes field for anything worth flagging.

Use the arrows to move between addresses in your list, or return to a previous one if you need to.

Working offline

If you lose connection mid-shift, your results aren't lost. The app queues everything you record locally (including your GPS location at the time) and syncs automatically once you're back online — a status indicator on the page shows whether you're offline and how many results are waiting to sync.

Finishing a walk list

Once every address has a result, the page shows your total doors and contacts made for that list, with a link back to your walk lists. Use End Session from the walk lists page when you're done for the day, even if the list isn't finished.

Why this matters

Door-to-door contact is one of the most effective ways an organization can reach people, but only if every knock gets recorded — even the not-homes and refusals. That data tells organizers which addresses still need a second pass and which streets are covered, so the next volunteer isn't knocking on doors that were already answered.

If you're looking for how an organization builds walk lists and scripts in the first place, see Canvassing.